Accreditations
ETA is proud to be associated, approved or audited by the below organisations and networks. Accreditations are monitored continuously and are indicative of the quality standards we uphold at ETA.
BIFA
BIFA is the trade association for UK-registered companies engaged in international movement of freight by all modes of transport, air, road, rail and sea. BIFA has around 1400 corporate members including ETA, known generally as freight forwarders, which offer a wide range of services within these various modes.
JOSCAR
JOSCAR is a collaborative tool used by the aerospace, defence and security industry to act as a single repository for pre-qualification and compliance information. Using JOSCAR can determine if a supplier is “fit for business”. ETA passed and has since maintained accrediation to uphold JOSCAR’s industry-wide recognised standards since 2024.
AEO
Internationally recognised as a mark of quality, an AEO status effectively demonstrates that your role within the international supply chain is secure, and that your customs controls and procedures are efficient and compliant. ETA is proud to demonstrate these attributes within our operations, to the benefit to our clients and suppliers.
ISO 9001:2015
ISO 9001:2015 is the current version of ISO 9001 and it provides a set of standardised requirements for a quality management system (QMS) which ETA is proud to adhere to. With over 1,000,000 organisations currently certified to the standard globally, it is the foreleader in not only quality management systems, but within all management systems. ETA is proud to be ISO certified and implement the quality standards which are internationally recognised with this accreditation.
WCA Time Critical
WCA Time Critical network is home to the world’s finest independent freight forwarders whose core business is in international time sensitive logistics. All members of WCA Time Critical have demonstrated the capability to handle customised logistics solutions on behalf of clients that require extremely rapid and reliable services.
Vision
To push the boundaries of time‑critical aviation logistics, powered by a team that feels personally invested in our and our client’s success. We aim to be recognised not only for what we deliver, but for the integrity, dedication, and industry expertise evident in our work.
Corporate Culture & Philosophy
ETA exercises operational excellence across services. Our LEAN culture and empowered operations allows staff to anticipate customer issues and needs. The services we offer are founded from an in-depth understanding of our customers’ business, based on the expertise of the vertical markets in which we work.
We are easy to work with: trustworthy, honest, approachable and committed– we wouldn’t be the company we are if we hadn’t built our model on these four founding ETA principles. The passion we have in your products is what drives our business.
Our Culture
At ETA, we believe a strong culture is the foundation of operational excellence. Collaboration and open communication are essential to managing complex supply chains—and that begins from within our own organisation.
We are committed to creating an environment where every team member feels supported, valued, and appreciated. When people are empowered with trust and accountability, they gain the confidence to take ownership, make sound decisions, and deliver meaningful results.
Our Mission, Vision, and Values guide how we work, how we serve, and how we grow together. They are designed not only to drive business success, but to foster a genuine sense of belonging and shared purpose across our team.
We invite you to be part of a culture where people come first—and performance follows.
Our Core Values
Meet The Team
At ETA, our greatest asset is our talented team. Committed to excellence and innovation, our staff bring a wealth of expertise and diverse perspectives to the table. Each member plays a crucial role in driving our mission forward, working collaboratively to ensure we deliver the best logistical solutions to our clients. From seasoned professionals to fresh talent, our team is united by a shared passion for supply chain and a dedication to exceptional service. Get to know the individuals behind ETA and discover how their unique skills contribute to our success.
Lucas Lee
Jinny Choong
Gary Lim
Sabrina Neuhaus
Environmental Objectives
ETA is always seeking ways to reduce its CO2 footprint year on year through in-house carbon reduction initiatives. Negating our impact on the environment is best achieved by reducing what we use and emit.
Reducing our negative impact on the environment is part of the culture at ETA and is part of our Kaizen (continuous improvement) program. We are always seeking for innovative ways to reduce our CO2 footprint and focus not only on in-house initiatives but also operations which help promote best-environmental-practice for our customers and their operations.
Implement robust recycling programs and reduce overall packaging to minimize the environmental impact of products.
Waste Reduction and Recycling:
Data management to drive change:
Produce and monitor key CO2 data from importers & exporters to drive and educate on change and continuous improvements.
Pollution Prevention:
Modify production processes to emit fewer pollutants to minimize the negative impact on air, water, and land.
Energy Conservation and Efficiency:
Increase the use of renewable energy sources where possible across forwarding suppliers, and improve energy efficiency in operations to reduce the company’s carbon footprint year on year.
Supply Chain Focus: We are working to reduce our CO₂e footprint
Over recent years, ETA has worked to reduce our CO₂e footprint in regard to Scope 1 and Scope 2 emissions, and we will set new goals for how we can move forward. We are also working with our clients to collaborate and reduce both their and our emissions, not only through ongoing engagement but with detailed Co2 reporting of shipments and emissions from our dedicated supply chain platform.
A business that makes nothing but money is a poor business.
-Henry Ford
Airline
ETA’s transport team handle our cross border EU haulage for our engine shop (AC) – reliable service, expert knowledge for high value goods!
Overseas Agent
They’re the best in the business when it comes to reliable in house customs clearances! And the online archiving ETA provide is a lovely added feature we get to benefit from for entry records.
Aircraft Lessor
It’s not just the facilites of ETA we rely on. The expertise of the team is key and why we trust ETA with our 3PL stock.
UK Exporter
We’ve worked with the team there for over 10+ years because we can trust them to go the extra mile for us when needed – thank you!
MRO
Throughout time critical collections – we know we get a calm and structured operation from ETA
European Airline
Without ETA’s AOG team we’d have to spend twice the time handling our supply chain. They make potentiall disastorous AOG situations manageable.