Aerospace & AOG

In the fast-paced world of aviation and critical industries, AOG (Aircraft on Ground) logistics services are essential for minimizing downtime and ensuring operational continuity. At ETA, we specialize in providing comprehensive AOG logistics solutions that cater to the urgent needs of airlines, maintenance providers, and other stakeholders in the aviation sector.

Our AOG logistics services are designed to respond swiftly to emergencies, with a dedicated team available 24/7 to manage your urgent requirements. We understand that every minute counts, and our streamlined processes ensure that vital parts and equipment are delivered to your location without delay.

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NFOs
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Distrbution Logistics Centers
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AOG Control Towers
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Dedicated Cross border vehicles
Transparent wireframe illustration of a commercial airplane, highlighting internal systems and engine components in orange.

Keeping your Aircraft off the ground

ETA’s Aerospace team are on hand to ensure your aircraft are kept off the tarmac and in the air. We work with your suppliers & MRO’s to ensure lead time for deliveries to ground mechanics is reduced.

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Personalised support

Our specialists take time to understand your operation and tailor solutions to your routes, timelines and budget.

Global air-freight expertise

We work closely with top-performing airlines to move both planned and time-critical cargo reliably.

Visibility & tracking

Our digital platform and 24/7 team give you real-time shipment updates and proactive support to ensure on-time delivery.

Close-up view of the internal gears, cogs, and components inside a cutaway section of a complex industrial machine or engine.

With a global network of partners and carriers, we have the capability to source and transport AOG materials from anywhere in the world. Whether you require engine parts, avionics, or other critical components, we leverage our extensive relationships to secure the necessary items quickly. Our experienced logistics professionals coordinate every aspect of the operation, from customs clearance to last-mile delivery, ensuring a seamless experience.

At ETA, we pride ourselves on our commitment to reliability and transparency. Our advanced tracking systems provide real-time updates, allowing you to monitor the status of your shipment at any time. We also offer tailored solutions to meet specific needs, whether you’re dealing with scheduled maintenance or unexpected emergencies.

In addition to our AOG services, we provide a full range of logistics and freight forwarding solutions, ensuring that your supply chain operates efficiently and effectively. Partner with ETA for all your AOG logistics needs and experience the peace of mind that comes with expert support and dependable service.

Aero-engine movements

Aircraft engine logistics and forwarding are critical components of the aviation supply chain, ensuring that engines are transported safely and efficiently to maintain optimal fleet performance.

ETA specialises in providing both AOG & general maintenance solutions tailored to the unique requirements of aircraft engines transportation.

Understanding the complexity and value of aircraft engines, our team employs meticulous planning and execution throughout the logistics process.

From initial pickup to final delivery, we coordinate every detail, ensuring compliance with stringent aviation regulations and safety standards.

A front view of a jet engine fan with multiple dark blades arranged in a circular pattern and a spiral design at the center.A round metallic porthole with a brushed steel frame and a dark center, viewed from the front.

Local Experience, Global Cover

Our global network of carriers and partners enables us to manage both domestic and international shipments, facilitating timely access to essential components. We utilize advanced tracking systems for real-time visibility, allowing our clients to monitor their shipments at every stage.

Additionally, we offer customized solutions that cater to specific needs, including expedited services for urgent repairs or maintenance. Our expertise in customs clearance ensures a smooth transition through international borders, minimizing delays.

Speak to our team to find out more about this dedicated service and discuss the regular routes we transport engines on internationally.

Some of the projects we’ve handled are shown below, from LUX, MAD, MIA, HKG, LHR, CAN & BLR.

A large, wrapped industrial machine secured on a flatbed trailer, parked outdoors near a building labeled "swissport.
A crane lifts a large metal container onto a flatbed truck in an industrial area while workers in helmets stand nearby.
A large object covered with a silver tarp sits on a yellow platform on an airport ramp, with traffic cones nearby and a plane in the background.
A large forklift loads a covered cargo item onto a flatbed trailer while a worker in a safety vest monitors the process at an industrial facility.
A large, covered industrial item secured on a yellow transport platform inside an aircraft cargo hold, with two workers in safety vests standing nearby.
Two workers in safety vests load a large, covered Rolls-Royce aircraft engine onto a cargo plane using a yellow transport platform.

AOG (Aircraft on Ground)

  • Definition: AOG refers to a situation where an aircraft is grounded due to maintenance issues, parts shortages, or other operational disruptions. It represents the highest level of urgency in aerospace.
  • Impact: AOG situations can lead to significant financial losses for airlines due to flight cancellations and delays.
  • Response: ETA handles cases on the highest priority possible – with monitoring 24/7 around the clock. Mode of transport is tailored to ensure the fastest delivery possible is achieved (NFO, OBC for example).
A large cardboard box labeled "AOG" is placed on a conveyor belt leading into the cargo hold of an airplane at an airport.

Critical Urgency

  • Definition: Critical urgency involves situations that, while not as dire as AOG, still require prompt attention due to their potential impact on safety, compliance, or operational efficiency.
  • Examples: Issues like safety recalls, significant maintenance needs, or regulatory compliance matters.
  • Response: These situations necessitate quick resolution but may allow for some planning and scheduling. Teams prioritize these issues but may not work at the same intensity as AOG scenarios.
Two workers in a hangar move a large wooden crate near an airplane undergoing maintenance.
A baggage cart loaded with boxes and packages is positioned next to an airplane’s open cargo hold on an airport tarmac.

Routine Urgency

  • Definition: Routine urgency refers to standard operational issues that need to be addressed but do not pose an immediate threat to aircraft safety or operations.
  • Examples: Regular maintenance checks, non-critical repairs, or routine inspections.
  • Response: These tasks are scheduled within normal operational workflows and are typically handled during regular working hours without the need for expedited action.
Aspect
AOG
Critical Urgency
Routine Urgency
DefinitionAircraft grounded Significant issues Standard operational tasks
ImpactHigh financial loss Moderate to high impact Low impact
Response Time ImmediatePrompt but planned Scheduled
Resource Allocation Highest priority High priority Standard resources
Example Scenarios Aircraft parts failure Safety compliance issue Routine maintenance check
Aspect AOG
Definition Aircraft grounded
Impact High financial loss
Response Time Immediate
Resource Allocation Highest priority
Example Scenarios Aircraft parts failure
Critical Urgency Routine Urgency
Significant issues Standard operational tasks
Moderate to high impact Low impact
Prompt but planned Scheduled
High priority Standard resources
Safety compliance issue Routine maintenance check

Optimize your supply chain performance and meet customer expectations

Reliability

Minimize transit time uncertainties and enhance supply chain predictability maintaining production schedules.

Global reach

With suppliers and customers located in different regions around the world, access markets and suppliers efficiently.

Risk management

Avoid unnecessary delays in getting goods to their destination, reducing the risk of stockouts and maintaining smooth operations.

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Frequently Asked Questions

AOG (Aircraft on Ground) refers to urgent shipments needed to resolve issues that have grounded an aircraft.
Critical urgency involves shipments that are time-sensitive and essential for business operations but may not be tied to an aircraft.
Routine urgency pertains to standard shipments that are scheduled without immediate time constraints.

AOG freight services should be chosen when there is an urgent need to deliver aircraft parts or supplies to minimize downtime for grounded aircraft, ensuring quick return to service.

Critical urgency freight is necessary when shipments are essential for business continuity, such as medical supplies for hospitals or machinery parts for manufacturing, where delays could significantly impact operations.

AOG shipments typically require delivery within hours to a day. Critical urgency shipments usually need to arrive within 1-3 days, depending on the situation.Routine urgency shipments can have flexible delivery times, generally ranging from a few days to a week or more.

AOG and critical urgency shipments often incur higher costs due to expedited services and specialized handling. Routine urgency shipments are more cost-effective as they can take advantage of standard shipping rates and timelines.

ETA ensures timely delivery in time-critical logistics through our trained & expert teams, a global network, real-time tracking, contingency planning, and 24/7 communication to our clients. Service is key when the clock is ticking.

Related Case Studies

A man stands in an airport security area holding a large, flat, rectangular cardboard package near his feet.
Aerospace — Next Flight Out to On Board Courier (AOG), LHR → FRA
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A large object covered with a tarpaulin is secured on a yellow flatbed trailer parked outdoors on a rainy day.
Aerospace — AOG Delivery for Turbo fan engine PW4060-3 into CAN (FRA → LUX → HKG → CAN)
Read More

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